⚡ How to Order Online • Complete Guide
Step-by-step guides for Amazon, Flipkart, Zomato, Swiggy, Porter, Blinkit, Rapido and more.
Amazon India
India's largest online marketplace • electronics, fashion, groceries & more
Download & Create Account
Download "Amazon" app from Play Store / App Store. Tap "Create Account" • Enter name, email/mobile, password • Verify OTP.
Search for Product
Tap the search bar at top • Type product name (e.g., "Samsung phone") • Browse results. Use filters (Price, Brand, Rating) to narrow down.
Check Product Details
Tap on product • Read description, specifications, and customer reviews. Check seller rating and return policy before buying.
Add to Cart or Buy Now
Tap "Add to Cart" to save for later, or "Buy Now" to purchase immediately. Select size/color/variant if applicable.
Add Delivery Address
Enter your full address with PIN code, landmark, and mobile number. Save address for future orders.
Choose Payment Method
UPI (GPay/PhonePe/Paytm), Credit/Debit Card, Net Banking, EMI, or Cash on Delivery. Apply coupon codes if available.
Place Order & Track
Tap "Place Order" • You'll get order confirmation SMS/email. Track in "My Orders" • "Track Package."
Returns & Refunds
My Orders • Select order • "Return or Replace" • Choose reason • Schedule pickup. Refund in 5₹7 days.
Flipkart
India's homegrown marketplace • great for electronics, fashion & Big Billion Day sales
Download & Sign Up
Download "Flipkart" app • "Sign Up" • Enter mobile number • OTP verification • Set password.
Search & Filter
Use search bar • Apply filters: Price range, Brand, Rating (4?+), Discount. Sort by "Popularity" or "Price: Low to High."
Check Seller & Reviews
Scroll down to see seller name and rating. Read "Verified Purchase" reviews. Check exchange offer if upgrading old device.
Add to Cart / Wishlist
Tap "Add to Cart" or heart icon for Wishlist. Wishlist items get price drop alerts.
Checkout & Pay
Go to Cart • "Place Order" • Add address • Choose payment. Flipkart Pay Later and No-Cost EMI available on eligible products.
Track & Return
My Orders • Track. For returns: "Return" • Select reason • Pickup scheduled within 2₹3 days.
Zomato
Food delivery from 500,000+ restaurants across India
Download & Login
Download "Zomato" app • Login with Google/Facebook or mobile OTP • Allow location access.
Set Delivery Address
Tap location bar at top • "Add New Address" • Search your area or use GPS • Save as Home/Work/Other.
Browse Restaurants
Browse by cuisine, rating, or delivery time. Filter by "Pure Veg," "Offers," "Rating 4.0+," or "Under ₹150."
Add Items to Cart
Tap restaurant • Browse menu • Tap "+" to add items. Customize (extra cheese, no onion, etc.) where available.
Apply Coupon & Pay
Tap cart • "Apply Coupon" • Choose from available offers • Pay via UPI, card, or Zomato credits.
Track Live Delivery
After ordering, track delivery person live on map. Average delivery time: 25₹40 minutes.
Rate & Review
After delivery, rate food and delivery experience. Report issues (wrong item, missing item) for instant refund/reorder.
Swiggy
Food delivery + Instamart groceries + Genie pickup & drop
Download & Setup
Download "Swiggy" • Login with mobile OTP • Set delivery address using GPS or manual search.
Order Food
Tap "Food" • Browse restaurants • Add items • Apply offers • Pay. Same process as Zomato.
Instamart • 10-min Groceries
Tap "Instamart" on home screen • Browse groceries, fruits, dairy, medicines • Add to cart • Pay • Delivered in 10₹20 minutes.
Genie • Pickup & Drop
Tap "Genie" • Enter pickup location • Enter drop location • Add instructions • Swiggy partner picks up and delivers anything.
Swiggy One Membership
₹299/month for unlimited free delivery on food + Instamart. Worth it if you order 4+ times/month.
Porter
Mini truck, tempo, and bike delivery for home shifting, goods transport & business logistics
Download Porter App
Download "Porter" from Play Store / App Store • Login with mobile OTP.
Select Vehicle Type
Choose vehicle based on load: 2-Wheeler (small parcels), Tata Ace/Mini Truck (furniture, appliances), Tempo (large loads), or Packers & Movers.
Enter Pickup & Drop
Enter pickup address • Add drop address (multiple stops available) • Add item details (what you're transporting).
Get Price Estimate
Porter shows estimated price based on distance and vehicle type. Price is transparent • no hidden charges.
Confirm & Track
Confirm booking • Driver assigned within minutes • Track live on map • Pay after delivery via UPI/card/cash.
Porter for Business
Porter Business account for regular logistics needs • bulk bookings, monthly billing, and dedicated support.
Blinkit (formerly Grofers)
10-minute grocery delivery • vegetables, dairy, snacks, medicines & more
Download & Set Location
Download "Blinkit" • Allow location • Blinkit checks if 10-min delivery is available in your area (available in 30+ cities).
Browse & Add to Cart
Browse categories: Fruits & Veg, Dairy, Snacks, Beverages, Personal Care, Medicines • Add items to cart.
Checkout & Pay
Minimum order ₹99 (varies by area). Pay via UPI, card, or Blinkit wallet. No COD on most orders.
Track Delivery
Live tracking shows delivery partner picking items from dark store and heading to you. Average: 8₹15 minutes.
Rapido
Bike taxi, auto, and cab booking • affordable city travel
Download & Register
Download "Rapido" • Login with mobile OTP • Allow location access.
Enter Pickup & Destination
Tap "Where to?" • Enter destination • Rapido shows available options: Bike, Auto, or Cab with prices.
Choose Ride Type
Bike (cheapest, 1 person), Auto (2₹3 persons), Cab (4 persons). Rapido Bike is 40±60% cheaper than Ola/Uber.
Book & Track
Tap "Book" • Captain (driver) assigned • Track on map • Share ride status with family for safety.
Pay & Rate
Pay via UPI, Rapido wallet, or cash. Rate your captain after the ride.
Meesho
Wholesale prices for fashion, home decor & daily needs • also a reselling platform
Download & Login
Download "Meesho" • Login with mobile OTP • Browse without account too.
Browse & Buy
Search product • Filter by price, rating • Add to cart • Checkout. Meesho prices are often 30±50% cheaper than Amazon/Flipkart.
Resell to Earn
Share products to WhatsApp/Facebook • Set your margin • When someone buys via your link, you earn the margin. No investment needed.
Returns
7-day free return on most products. Initiate return in app • Pickup scheduled • Refund in 5₹7 days.
Google Pay (GPay)
UPI payments, bill payments, recharges & more
Setup GPay
Download "Google Pay" • Login with Google account • Add bank account • Verify with debit card last 6 digits + expiry • Set UPI PIN.
Send Money
Tap "New Payment" • Enter UPI ID / mobile number / scan QR • Enter amount • Enter UPI PIN • Done.
Pay Bills
Tap "Bills" • Select: Electricity, Water, Gas, DTH, Mobile Recharge • Enter consumer number • Pay.
Mobile Recharge
Tap "Mobile Recharge" • Enter number • Choose plan • Pay. Supports all operators: Jio, Airtel, BSNL, Vi.
Safety Tips
Never share UPI PIN with anyone. GPay will never call you. Incoming money requests don't need PIN • only outgoing payments do.
Frequently Asked Questions
Is it safe to pay online?
Yes, if you use official apps and verified payment gateways. Always check the lock icon (HTTPS) in browser. Never pay via unknown links.
What if my order doesn't arrive?
Contact the app's customer support. Amazon/Flipkart have 24₹7 chat support. For food apps, report in-app within 24 hours for refund.
Can I return products ordered online?
Yes. Amazon has 30-day returns for most products. Flipkart has 7₹10 days. Zomato/Swiggy offer refunds for wrong/missing items.